Privacy notice

At Paka Perfumes, we value your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, and safeguard your data when you shop with us in-store or online.

1. Information We Collect

We may collect the following information when you interact with us:

Name, address, email, and phone number (for orders, deliveries, and customer service).
Payment details (processed securely through our payment providers – we do not store card details).
Order history and preferences.
Technical information such as IP address, browser type, and device used (via cookies and analytics).

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide customer support.
Send order updates, offers, or newsletters (if you opt in).
Improve our services and website.
Comply with legal obligations.

3. Sharing Your Information

We do not sell or trade your personal data. We may share information only with:

Trusted payment processors.
Delivery and courier services.
IT and website support providers (for site functionality).
Legal authorities, if required by law.

4. Cookies & Tracking

Our website uses cookies to improve user experience, track website traffic, and personalize content. You can adjust your cookie settings in your browser at any time.

5. Your Rights

Under data protection laws (UK GDPR), you have the right to:

Access the personal data we hold about you.
Request corrections or updates.
Ask for your data to be deleted (where applicable).
Withdraw consent for marketing communications.

6. How We Protect Your Data

We implement security measures to keep your personal information safe, including encrypted transactions and restricted access to sensitive data.

7. Contact Us

If you have any questions about this Privacy Notice or your personal data, please contact us:

📍 Paka Perfumes
6B Melton Road, Leicester, LE4 5EA
📧 Email: pakaperfumes@gmail.com
📞 Phone: 07404 450875